Sometimes chiropractic care produces quick results. Sometimes it doesn’t. And there’s little way of knowing in advance.
That means you have a patient expectation management issue and a patient communication challenge. And this 8-page handout does all the work for you!
For a generation of patients that has come to expect the fast, fast relief of “plop-plop-fizz-fizz,” setting realistic expectations for the speed of their recovery is essential.
Have your staff present a copy to each patient as they arrive on their third visit. As their care takes on a routine that will be repeated on future visits, use this occasion to outline realistic expectations of their chiropractic care.
“Dr. Jones would like you to review this before your visit today so she can answer any questions you may have,” your front desk CA smiles.
If you prefer, mail a copy to your newest patients with a simple cover letter outlining suggested home care procedures that can help speed their recovery. Either way, make sure every patient understands that they’re the ones doing the healing—not you. That everyone heals at his or her own pace. And that the speed of their recovery reveals what they’re willing to do between visits to support their care.
The happy result? A more “patient” patient.